The Writing Desk Reviews
(Rated by 15 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 15 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.8
- Shipping & Delivery4.5
- Good Value4.4
- Customer Service4.6
- Return Policy4.6
Recent Customer Reviews (15)
Scarlett Mellor
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Stephanie Pierce
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Lorraine Lombardo
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Christian Seiler
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Sigurkarl Búason
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Clara Vedzizhev
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Novella Genovesi
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Callum Coleman
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Gary Hildreth
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Eulalie Léveillé
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The Writing Desk Pricing
UK shipping small items
£1.80 - £2.10
UK shipping ink and stationery
£3.30 - £4.95
Overseas shipping
from £4.00
UK postage
free over £35
The Writing Desk Pros & Cons
Pros
1
Excellent customer service: Customers frequently praise helpful, knowledgeable staff who provide good advice and communication.
2
Fast delivery: Orders often arrive quickly, sometimes even next day, with careful packaging ensuring safe delivery.
3
Wide selection of inks and fountain pen accessories: Known for a broad range of inks including hard-to-find brands, plus samples to experiment with various shades.
4
Specialization in fountain pens: Focus on quality durable pens with services such as custom nib work, repairs, and servicing to extend pen lifetimes.
5
Sustainable approach: The business emphasizes sustainability by focusing on repair and maintenance rather than selling new pens since 2025.
CONS
1
No longer sells new pens: Since 2025 they have stopped selling new fountain pens which may disappoint customers looking for brand-new products.
2
Limited physical presence: The brick-and-mortar shop was closed due to the pandemic; now it operates online only which might affect those preferring in-person shopping or immediate service access.
The Writing Desk Features and Benefits
Features
Specialization in fountain pens and related products
Focus on high-quality, durable fountain pens, inks, and accessories, being one of the first UK online shops to offer a wide range of fountain pen inks.
Sustainable writing emphasis
Prioritizes sustainability by promoting pens that last a lifetime if well cared for, including pen servicing, repair services, and custom nib work to extend the life of cherished writing instruments.
Expertise and customer care
Years of experience since 2003 providing knowledgeable advice on pen maintenance and repairs, helping customers keep their pens functioning properly for decades or generations.
Selective product range aligned with values
Since 2024, focused on stocking products that align with sustainability values rather than carrying all previous favorites.
Convenient online shopping experience
Returned to online-only model after closing physical shop, maintaining personalized service through repairs and consultations.
Excellent customer service
Helpful, knowledgeable staff who provide good advice and communication.
Fast delivery
Orders arrive quickly, sometimes next day, with careful packaging ensuring safe delivery.
Wide selection of inks and fountain pen accessories
Broad range of inks including hard-to-find brands, plus samples to experiment with various shades.
Specialization in fountain pens
Focus on quality durable pens with services such as custom nib work, repairs, and servicing to extend pen lifetimes.
Sustainable approach
Emphasizes sustainability by focusing on repair and maintenance rather than selling new pens since 2025.
Free UK postage on orders over £35
Provides cost savings on shipping for qualifying orders.
Affordable shipping rates
Shipping starts at £1.80 to £2.10 for small items and £3.30 to £4.95 for ink and stationery, with overseas from £4.00.